Contact us
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Existing members customer services enquiries
0333 9960 400*
Monday – Friday: 9:00am – 5pm
Saturday – Sunday: Closed
If calling from overseas, please dial +44 (0)208 161 9556. This call will be charged at your phone provider’s standard rate.
Email: investcustomerservices@vitality.co.uk
Write to:
VitalityInvest, Sheffield, S95 1DD
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VitalityInvest complaints
0800 0465 090
Monday – Friday: 9am – 5pm
Calls to this number are free. If you're calling from overseas, please dial 0208 161 9557. This call will be charged at your phone provider’s standard rate.
Email: investcomplaints@vitality.co.uk
Write to:
VitalityInvest, Sheffield, S95 1DD -
Financial Ombudsman
0800 023 4567 or 0300 123 9123
Email:
complaint.info@financial-ombudsman.org.uk
Write to:
The Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
Isle of Dogs
London
E14 9SR
www.financial-ombudsman.org.uk/
*Calls to ‘03’ numbers cost no more than a national rate call to an 01 or 02 number, whether from a mobile or landline. If you get inclusive ‘free’ calls to local rate numbers with your landline or mobile tariff, calls to a ‘03' number will be included.
Calls may be recorded and monitored for quality and training purposes.
If calling from overseas, please dial +44 (0)208 161 9556. This call will be charged at your phone provider’s standard rate.