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Vitality Programme support

If you’re thinking about joining Vitality or just starting out, find out all you need to know about how the Vitality Programme works 

At Vitality, if you get active each week and look after yourself, we reward you with regular treats and discounts from our partners. 

We’ve created a range of guides to help you with the Vitality Programme journey, which cover: 

  • Getting started
  • Understanding and earning Vitality points
  • Connecting an activity tracker to earn Vitality points
  • Using Vitality points with our partners and rewards.

  1. Popular
  2. Active Rewards
  3. Activity tracking
  4. Move more
  5. Health checks
  6. Eat better
  7. Travel
  8. Stress less
  • How Vitality points work

    How do Vitality points work?

    Find out how many Vitality points you can earn for each activity, such as a Vitality Healthcheck or going to the gym
    How Vitality points work
  • Guide to Member Zone

    Guide to Member Zone

    Find out how to register for the Member Zone and Vitality Member app and start earning points
    Member Zone guide
  • Getting to Silver and Gold

    How do I get to Silver and Gold status?

    Follow this guide to quickly move from Bronze status up to Gold
    Getting to Silver and Gold
  • How Vitality works

    How Vitality works

    Learn about how the Vitality Programme works and how to get the most out of your benefits
    How Vitality works
  • Activity guides

    How to earn points by exercising

    If you walk, run, cycle, or swim, find out how many points you could earn for each activity
    Activity guides
  • Confirm an activity

    How to confirm an activity

    Recently visited the dentist or had a health screening? Find out how to get Vitality points for it
    Confirm an activity
  • Caffè Nero

    Caffè Nero

    Support guides and FAQs for the Caffè Nero reward.
    Explore Caffè Nero guides
  • Rakuten TV

    Rakuten

    Support guides and FAQs for the Rakuten TV reward.
    Explore Rakuten guides
  • Peloton

    Peloton

    Support guides and FAQs for the Peloton reward.
    Explore Peloton guides
  • Jennis

    Jennis

    Support guides and FAQs for the Jennis reward.
    Explore Jennis guides
  • Apple Watch

    Apple Watch®

    Get active. Get Apple Watch. Available with qualifying health and life insurance plans. Terms apply.
    More on Apple Watch
  • Google Fit

    Google Fit

    Find out how to start recording activities using Google Fit to earn Vitality rewards by following our support guides
    Explore Google Fit guides
  • Garmin

    Garmin

    Follow our connecting Garmin to Vitality guide and visit Garmin’s Learning Centre
    Explore Garmin guides
  • Fitbit

    Fitbit

    Find out how to connect your Fitbit to Vitality and read our Fitbit FAQs
    Explore Fitbit guides
  • Odeon and Vue Logos

    Cinema

    Find out how to earn and claim your cinema reward or take a look at our frequently asked questions
    Cinema support hub
  • Amazon Prime

    Amazon Prime

    Follow our guides about applying for Prime membership and making payments
    Amazon Prime support hub
  • Headspace

    Headspace

    Find out how to connect your Headspace app to Vitality and start earning points for meditating.
    Explore Headspace guide
  • Vitality Healthcheck logo

    Vitality Healthcheck

    Earn up to 780 Vitality points for taking a Vitality Healthcheck. Terms apply.
    More on Vitality Healthcheck
  • Healthy living and eating

    Healthy living and eating

    You can earn regular points for eating healthily and losing weight with Vitality partners
    Healthy living guide
  • Waitrose & Partners logo

    Waitrose & Partners

    Read our FAQs or find an answer through Waitrose & Partners online customer service.
    Explore Waitrose & Partners support
  • Vitality American Express® Credit Card

    Vitality American Express® Credit Card

    Find out how to earn and track cashback
    Explore Card guides
  • Expedia.co.uk

    Expedia

    Support guides and FAQs for the Expedia reward
    Explore Expedia guides
  • Polar

    Polar

    Browse our Polar FAQs and follow our troubleshooting guide to find answers to your questions
    Explore Polar guides
  • Withings

    Withings

    Learn how to connect Withings to Vitality and explore our frequently asked questions
    Explore Withings guides
  • Two pink speech bubbles

    We're here to help

    Get in touch with us if you have a question about the Vitality Programme that isn’t covered in our support pages
    Get in touch with us
  • Samsung Logo

    Samsung support

    Get support and read our FAQs for your Samsung smartwatch
    Explore Samsung guides